1. INTRODUCTION
Halo House Animal Resort (“Halo House,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or use our services.
By accessing our website or providing information to us, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or submit your information.
2. Information COLLECTED
We may collect the following types of information:
Personal Information
Information that identifies or can reasonably be used to identify you, including but not limited to:
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Name
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Email address
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Phone number
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Mailing address
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Reservation or service-related details
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Information related to your pet(s), such as name, breed, vaccination status, and care instructions
Non-Personal Information
Information that does not directly identify you, such as:
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Browser type and version
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Device information
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IP address
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Pages visited and time spent on the website
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Referring or exit pages
3. HOW WE COLLECT INFOMATION
We collect information in the following ways:
Information You Provide Directly
When you:
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Fill out forms on our website
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Make a reservation or inquiry
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Contact us via phone, email, or online forms
Information Collected Automatically
As you navigate our website, we may automatically collect certain technical and usage data through cookies and similar technologies to improve website functionality and performance.
4. HOW WE USE INFORMATION
We use collected information for purposes including:
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Providing, operating, and improving our services
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Processing reservations and service requests
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Communicating with you regarding inquiries, updates, and policies
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Sending confirmations, reminders, and important notices
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Marketing and promotional communications (you may opt out at any time)
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Improving website functionality, security, and user experience
5. DISCLOSURE OF YOUR INFORMATION
We do not sell or rent your personal information. We may share your information only in the following circumstances:
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Service Providers: With trusted third-party vendors who assist with website hosting, payment processing, email communications, or business operations
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Legal Compliance: When required by law, court order, or legal process
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Business Protection: To protect the rights, safety, or property of Halo House Animal Resort, our clients, pets, or others
All third parties are required to maintain the confidentiality of your information.
6. COOKIES AND TRACKING TECHNOLOGY
Our website may use cookies and similar technologies to enhance user experience, analyze site usage, and improve performance. You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.
7. DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from loss, misuse, unauthorized access, disclosure, or alteration.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security, and you provide information at your own risk.
8. YOUR CHOICES AND RIGHTS
You may:
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Request access to or correction of your personal information
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Opt out of marketing communications at any time
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Request deletion of certain information, subject to legal and business requirements
To exercise these rights, please contact us using the information on our website.
9. THIRD PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing information.
10. CHILDREN’S PRIVACY
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of those changes.
12. CONTACT US
If you have questions about this Privacy Policy or our data practices, please contact Halo House Animal Resort using the contact information provided on our website.