FAQs

What Are Your Hours of Operation?

Sunday-Friday: 8:00 am - 6:00 pm
Saturday: 8:00 am - 5:00 pm

What Are Check-In Times for Boarding?

Franklinville: Sunday through Friday between 8:00am and 5:30pm, Saturday between 8:00am to 4:30pm
Deptford: Sunday through Saturday between 8:00am and 9:00am (shuttle service leaves at 9:00am)
Sicklerville/Williamstown: Sunday through Saturday 8:00am to 9:00am (shuttle service leaves at 9:00am). Sicklerville is closed on Wednesdays.

What Are Check-Out Times for Boarding?

Check out is by 11:00 am unless you schedule a grooming or bath service (if you schedule a grooming or bath service, you are only charged for that service and not for that day of lodging, once your baby is done in grooming we will give you a call and you have up until the close of business to pick up) If you do not have a grooming or bath service and pick up after 11:00 am you will be charged for that day of boarding.

Franklinville: With grooming service by 5:30pm Sunday through Friday, by 4:30pm on Saturday
Deptford and Sicklerville: With grooming service by 4:00pm. Sicklerville is closed on Wednesday.

What if I Need to Pick Up My Pet After Hours?

Please call for more information.

What Are Your Reservation Policies?

All reservations require a 25% deposit to hold the reservation and comes off of the balance in the end. All cancelations must be given three days prior to arrival date to receive deposit refund.

Do You Offer Any Specials?

Yes! We offer a free day of Lodging and/or 25% off grooming for new customers. Learn more

Franklinville

(856) 694–0980

Deptford

(856) 537-1140

Sicklerville

(856) 318-1042